Water Heater and AC Service in Upper Marlboro

Frequently Asked Questions About AC Repair

What Are Your Hours?

As mentioned earlier, we’re available by phone 24 hours a day. When it comes to our office, however, there’s limited time to visit. During the week, our CSRs are available 7 AM to 4:30 PM. This gives you a few hours before the office opens to swing by. We’re also open on Saturday from 7:00 to 3:00. So feel free to swing by after breakfast!

What Equipment Do You Service?

Over our 63 years in business, we’ve acquired a number of verticals. But rest easy. We’re not a jack-of-all-trades. We’re masters of all of them. In addition to furnaces and air conditioners, we also service fireplaces, water heaters, boilers, and heat pumps. Because we keep up with the times, ductless systems are another thing we service and install.

What's Your Preferred Brand?

While we service all major HVAC brands—including Trane and Lennox—we only install certain ones. The equipment from these manufacturers has proved itself to us over the last 63 years. For air conditioners, we prefer to install Carrier. But we’re also big supporters of Goodman and American Standard.

How Much Does It Cost for You to Come Out?

There’s a lot more to repairing a ac than the diagnosis. We also need to put gas in our trucks and pay our employees. Stocking parts also adds to that overhead. Then, there’s the cost of maintaining our office in Upper Marlboro. To help support these costs and continue providing superior service, we charge a dispatch fee of $79. This can be rolled into the cost of your repair or replacement.

Do You Offer Financing?

We do! At Belair, we know a new water heater or replacement AC unit are large expenses. They’re also not something considered when budget planning. You can apply for financing through either Synchrony or Wells Fargo. Depending on the time of year, these vendors offer promotional rates. Most approvals are processed instantly!

What Payment Methods Do You Take at This Location?

We want the process of paying for your ac or heat pump repair as hassle-free as possible. For that reason, we accept a number of payment methods. These (of course) include cash and check. But we also accept both VISA and MasterCard.

What Cities Do You Service?

Our HVAC and water heater company proudly services all of Prince George's County. But we have the most customers in Bowie, Crofton, and Annapolis. For a better idea of where we service, check out the list of cities in our footer.

Do you offer free quotes on ac and heat pump installation?

Your water heater is over ten-years old and starting to show its age. Maybe you moved into a new home knowing it needed its HVAC system replaced. Whatever the reason, it’s time to get quotes. And, at Belair, we want every customer to make an informed decision. So, we don’t charge a dispatch fee on new system quotes. Just call 301.249.0300 to book a quote. We also offer price-matching for apple-to-apple quotes in Upper Marlboro.

What’s the Best Way to Protect My HVAC System in Upper Marlboro?

It’s getting your yearly tune-ups. There’s nothing else that comes close. During these visits, our HVAC expert will take a look at your system. They will check safety controls, verify thermostat operation, and clean the unit. Tests will also be conducted to uncover any hidden issues. Once these steps are complete, you can approach the upcoming season with confidence.