furnace & heat pump heating system repair service & replacement installation in Glenn Dale MD 20769

Justin was very thorough and courteous. He checked out both our systems, responded to my questions, and explained everything he was doing.

Hugo from Belair was prompt in providing service to any emergency call I made. He discovered the problem quickly and solved it just as quickly.

I've been trying to get my airconditioning unit fixed for a week. It was difficult to get on the schedule, and then when a technician came, saw that a part had to be ordered. Today a technician came to replace the defective part and saw that the area was frozen and he could not do the job. Now I have to be rescheduled again after defrosting takes place - who knows how long that will take. It would have been helpful if the first technician (Hugo) advised us to shut off the system so that defrosting could occur instead of now having to wait a few more days for that to happen. In the meantime, we're rather uncomfortable in our home. The unit, which I bought through Belair, is less than five years old. I'm a very dissatisfied customer. I've had a contract at this house for about 17 years and this is the most dissatisfied I've ever been. It appears to me, as a long time customer, that you now need more workers to service your customers in a more timely and efficient manner!

Quickly and efficiently serviced all our systems. Great Job.

Cory's service was exceptional.

Although I was scheduled for an 8-12 window for service, I received a phone call explaining that the serviceman could not arrive until approximately 2:00. Fortunately, he came at 1:30. This was the first time that the serviceman was off schedule in the many years I've been doing business with Belair. He did an exceptionally thorough check up of my heating/AC unit.

excellent company to deal with

Furnace, heat pump and A/C installation. Went well.

Been with Belair Engineering for a while. My systems have always run well (knock on wood). I would recommend all their technicians. Rusty was great.

Very good service

Hugo remembered where to go for thermostat, A/C heating unit, and outside. Very courteous.

Arrived within the scheduled time window, quickly replaced the humidifier pad, checked the system to make sure working properly and because of the service agreement, it was free.